Product Returns

You have the right to return the products you bought and request their replacement

a) In all cases in which through proven fault of Uglybell were sold incorrect products or products of poor and defective quality (error in receiving the order, in invoicing, in shipment, damaged during transport, after evaluation by an expert, or with signed testimony or poor packaging) and

b) In all cases in which there was a problem / actual defect in the product (function or quality) which is covered by the product warranty and if the warranty has been given by Uglybell.

This provision does not cover products covered by third party warranties such as the manufacturer of the product or his representative.

In any case and for all the above cases the maximum return period for replacement may not be extended beyond 5 – 10 calendar days from the date of receipt.

In addition, in all cases the product will need to be replaced-repaired must be accompanied by the original proof of purchase.

Our company takes all the necessary measures so that all the products are packed very carefully in order to receive them without damage.

In case you receive the product without expressing a specific reservation means that you have unreservedly received the product from our company.

You can inform us directly at or at (+30) 693 673 8054, letting us know if you wish to have a new product sent to you in replacement of worn or defective.

In case you choose to have a new product shipped to replacement we will send you an instant message confirming your new order.