Uglybell undertakes the obligation to inform the users for any change as well as for any modifications, through the website of this online store.
Uglybell aims to provide the best possible customer service and satisfaction. This can only be achieved by cultivating a climate of trust between the customer and our company, for this reason we consider it our obligation to inform the customers of our online store about the following issues.
www.uglybell.com is an online store selling products via the Internet (e-shop), the company with the distinctive title “Uglybell” owned and managed by Nikolos Gikas based at Palaio Faliro, Athens, Greece.
The online store operates at www.uglybell.com under the terms and conditions set out below.
Personal Data & Security
In order to make transactions through the e-shop, the user will be asked to fill in his personal data (name, home address, email address, telephone number, etc.), which will be registered in a file that will be kept and processed by the Company, with for the purpose of executing orders and transactions carried out through the e-shop.
The codes used for your identification are two: the Password (email or username) and the Personal Security Security Code (password), which every time you enter them provide you with absolute security access to your personal information. The e-shop uses the SSL protocol, for secure online commercial transactions.
The Company does not disclose or disclose the personal data of the Users except the above recipients, who cooperate with the Company in order to promote, support and execute the transaction between the Company and the User, as mentioned above unless the procedure set by law is initiated. for the removal of confidentiality (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.
The user reserves the rights of articles 11 (right of information), 12 (right of access) and 13 (right of objection) of law 2472/1997, which he can exercise by sending a relevant request to the Company via email to email@example.com or by written letter to the Company. The e-mail contact information that the user will declare, in the context of his transaction with the e-shop for ordering or purchasing products, can be used to directly promote similar products or services or to inform the user about new products and services , based on the provisions of Law 3471/2006.
In any case, the user may at any time object to the use of his e-mail information to promote or promote new products and / or services.
Uglybell Payment Methods
By Credit Card:
If you choose to pay by credit card, fill in the details on the corresponding form, ie the number, expiration date, type of Visa or Mastercard, CVC, expiration date and name of your credit card holder. Payment by credit card is made by redirecting to the secure environment of Winbank (Piraeus Bank):
Pay for your order upon delivery, at your place:
Make the payment of your order to the employee of the courier company who will deliver your order.
Uglybell Return Policy
a) In all cases in which through proven fault of Uglybell were sold incorrect products or products of poor and defective quality (error in receiving the order, in invoicing, in shipment, damaged during transport, after evaluation by an expert, or with signed testimony or poor packaging) and
b) In all cases in which there was a problem / actual defect in the product (function or quality) which is covered by the product warranty and if the warranty has been given by Uglybell.
This provision does not cover products covered by third party warranties such as the manufacturer of the product or his representative.
In any case and for all the above cases the maximum return period for replacement may not be extended beyond 5 – 10 calendar days from the date of receipt.
In addition, in all cases the product will need to be replaced-repaired must be accompanied by the original proof of purchase.
Our company takes all the necessary measures so that all the products are packed very carefully in order to receive them without damage.
In case you receive the product without expressing a specific reservation means that you have unreservedly received the product from our company.
You can inform us directly at firstname.lastname@example.org or at (+30) 6936738054, letting us know if you wish to have a new product sent to you in replacement of worn or defective.
In case you choose to have a new product shipped to replacement we will send you an instant message confirming your new order.
Uglybell Shipping Methods
Our deliveries are made with Trohadin & ACS courier companies. We give you FREE shipping on all of our products.
Delivery time is after 24 hours from the shipment of your order. Once you order, we process your order and inform you about the exact delivery time at your place.
When your order is complete and ready for shipment, we deliver: Within 24 hours in all cities of Mainland Greece, provided the order is sent by 20:00 of the previous day.
Within 48 hours in the rest of Greece.
For Saturday delivery upon customer request.
In remote and inaccessible areas the delivery time can be up to 72 hours.